Contact information
Last Updated: March 06, 2026
Welcome to BricksBay, the premier online destination for technical brick-built models. Operated by Glimmer of Luxury LLC, we are a registered United States entity dedicated to providing high-quality engineering kits and transparent, reliable customer service to the global building community.
Whether you have questions regarding your order, technical assembly assistance, shipping status, or our return policies, our dedicated support team is here to ensure your building journey is seamless.
Legal Business Information
Trading Name: BricksBay
Legal Entity: Glimmer of Luxury LLC
Registered Business Address:
7901 4th St N #18149
St. Petersburg, Florida 33702
United States
Customer Support
Email: info@bricksbay.shop
Phone: +1 917 503-9169
Support Hours:
Monday – Friday: 9:00 AM – 6:00 PM (EST)
Saturday – Sunday: Closed (Emails are monitored for urgent order matters)
We aim to respond to all inquiries within 24 business hours. For faster assistance, please include your Order Number in the subject line of your email.
Online Business Model
BricksBay operates exclusively as a specialized online e-commerce platform. This model allows us to curate and offer an extensive catalog of premium technical models to builders worldwide.
Please note that our Florida address serves as our registered business office and is not a physical retail storefront for public walk-ins. All orders are processed securely and dispatched through our global network of dedicated logistics partners and fulfillment centers to ensure direct-to-door delivery.
